Terms and Conditions of 22fff — User Rules & Rights

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and 22fff ("Platform", "we", or "our"). By accessing or using the platform available at 22fff.net, its subdomains, mobile applications, and any other associated services, you fully agree to these Terms.

Acceptance takes place at the moment you:

• Completes the registration process and creates an account with 22fff;
• Makes their first deposit on the platform;
• Places their first sports bet or accesses any casino game;
• Reactivates a previously paused account.

These Terms apply together with the Privacy Policy, the Responsible Gambling Rules, and any specific promotional terms, all of which form an integral part of this document.

For the purposes of these Terms, the following concepts carry the meanings defined below:

• Account: individual profile created by the User on the 22fff platform, linked to a unique CPF and a valid email address.
• Real Balance: amount in BRL deposited by the User and available for betting and withdrawals, after deducting any open bets.
• Bonus Balance: credit granted by 22fff through promotions, subject to rollover requirements before it can be converted into real balance.
• Rollover: wagering requirement the User must meet to convert bonus balance into real balance available for withdrawal.
• KYC (Know Your Customer): identity verification process required by Brazilian regulations, which includes confirmation of CPF, date of birth, and proof of address.
• Cash Out: feature that allows the User to settle an open bet before the event ends, with the value calculated in real time based on how the match is unfolding.
• Odd: numerical coefficient representing the potential return on a bet relative to the amount staked.
• Event: any match, fight, game, or competition available for betting on the platform, including football, UFC/MMA, NBB basketball, volleyball, e-sports, and others.

To create an account and use the services of 22fff, the User must meet all of the following requirements:

• Be at least 18 years of age of age at the time of registration. The platform performs age verification and may request supporting documents at any time.
• Have a Valid CPF registered with the Brazilian Federal Revenue Service (Receita Federal), and not linked to another active account on 22fff.
• Reside in Brazil or in a territory where the use of online betting platforms is permitted under local law.
• Not be listed on any national self-exclusion registry for bettors, such as the Cadastro de Pessoas Impedidas de Jogar (CPI) or equivalent lists.
• Not be an employee, direct or indirect contractor, or first-degree relative of an employee of 22fff or any of its technology and odds partners.

The User is responsible for keeping their login credentials — email and password — secure. 22fff is not liable for unauthorized access resulting from the User's own negligence in safeguarding their credentials.

A 22fff is required by regulation to verify the identity of its users before processing withdrawals. The KYC process may include a request for the following documents:

• Government-issued photo ID (RG, CNH, or valid passport);
• Proof of address issued within the last 90 days (utility bill for electricity, water, gas, or phone, or a bank statement);
• Selfie holding your identity document, to confirm that the account holder is the owner of the document;
• In specific cases: proof of income, bank statement, or a declaration of the source of funds.

The User must submit the documents within 7 business days after the request is submitted. Failure to provide the documents within the deadline may result in a temporary suspension of withdrawal access, without prejudice to the existing balance.

All information provided during KYC is handled in compliance with the LGPD and used exclusively for verification and regulatory compliance purposes.

A 22fff accepts the following deposit methods, all in Brazilian reais (R$):

• Pix — instant, available 24 hours a day, 7 days a week. Funds credited to your account within seconds of payment confirmation.
• Boleto bancário — credited within up to 2 business days after payment. Not available for immediate credit.
• Credit or debit card — domestic, Visa, Mastercard, and Elo cards accepted.
• PicPay — direct transfer via digital wallet.
• Mercado Pago — via account balance or linked card.
• Bank wire transfer (TED) — accepted from accounts at Brazil's major banks: Nubank, Itaú, Bradesco, Banco do Brasil, Caixa Econômica Federal, and others.

All deposits must be made from an account or payment method in the User's own name. Third-party deposits are not accepted and may be returned, with any bets already placed using those funds being retained.

22fff reserves the right to decline deposits from payment methods flagged as high-risk by its anti-money-laundering systems, without prior explanation.

Users may request a withdrawal of their available real balance at any time, subject to the following requirements and conditions:

• Minimum withdrawal amount: R$ 30.00.
• Identity verification (KYC) must be completed and approved before your first withdrawal is processed.
• The withdrawal method must match the one used for the deposit whenever possible. If that is not feasible, 22fff may request additional proof.
• For Pix withdrawals, the key must be registered under the account holder's CPF. Third-party Pix keys are not accepted for withdrawals.
• Withdrawals above R$ 10,000.00 may require additional documentation proving the source of funds, in compliance with Brazilian anti-money laundering regulations.

Processing time:

• Pix: on average 5 minutes after internal approval.
• TED: up to 1 business day.
• Other methods: up to 3 business days.

22fff may pause withdrawal processing to carry out security checks in cases of suspicious activity, with no impact on the User's balance. In such situations, support will reach out via the registered email address within 24 hours.

When placing bets on the platform 22fff, the User agrees to the following rules:

• A confirmed bet is final and cannot be cancelled, except in situations covered by these rules (such as event cancellation or a technical error confirmed by 22fff).
• 22fff reserves the right to suspend markets or adjust odds in real time, particularly for live bets, without prior notice.
• Bets placed after the official start of an event are considered live bets and are subject to the specific rules of that format.
• If an event is cancelled, postponed, or permanently interrupted before the outcome is decided, bets are generally refunded. Specific rules vary by sport and are described in the Sport-Specific Terms available on the platform.
• A 22fff covers football (Brasileirão, Copa do Brasil, Libertadores, Sul-Americana, and state championships), UFC and MMA, basketball (NBB and NBA), Superliga de Vôlei, e-sports (CBLOL, CS2, Valorant, Free Fire), tennis, and other sports. Settlement rules for each market are available in the platform's help section.
• In the event of odds errors — where the published odd is clearly inconsistent with the market due to a technical failure — 22fff reserves the right to cancel the affected bets and refund the staked amount without paying out any winnings.

A 22fff offers periodic bonuses and promotions for both new and existing users. The following general rules apply to all promotions unless otherwise stated in the specific terms of each offer:

• Rollover: Every bonus carries a rollover requirement (a multiple of the bonus received) that must be met through bets at the minimum specified odds before the bonus balance is converted into real funds available for withdrawal.
• Validity: Unused bonuses or bonuses with incomplete rollover at the time of expiration are automatically cancelled with no refund.
• Minimum odds: Bets placed at odds below the minimum specified in the bonus terms do not count toward meeting the rollover requirement.
• Eligibility: Welcome bonuses are valid for new registrations only. Each CPF is entitled to one welcome bonus only, regardless of the number of accounts created.
• Bonus abuse: Placing bets on opposing outcomes of the same event ("arbitrage" or "dutching") using bonus balance is prohibited and will result in bonus cancellation and possible account closure.
• 22fff reserves the right to modify, suspend, or end any promotion at any time, with at least 24 hours' notice whenever possible.

The platform 22fff offers, in addition to Sports Betting, an online casino with the following game types: live casino with real dealers (roulette, blackjack, baccarat, live poker), slots from internationally licensed providers, crash games (including aviator and similar titles), virtual table games, and electronic roulette.

The following rules apply to the casino section:

• All casino games are operated by certified providers and audited by independent laboratories, with RTP (return to player) certificates available for reference.
• The RNG (random number generator) used across all electronic games is certified and ensures unpredictable, independent results.
• In Live Casino, the game rules displayed at the table take precedence in the event of any discrepancy with marketing materials or platform descriptions.
• 22fff is not liable for connection failures on the User's end during a live game session. If a disconnection occurs mid-round, the hand or bet already placed will be settled automatically by the system.
• Sports betting bonuses are not, by default, valid toward rollover requirements in casino games, unless expressly stated in the promotion's terms.

The User agrees not to engage in any of the following conduct on the platform 22fff:

• Creating more than one account or using a third party's details to open an account;
• Using automation software, bots, scripts, or any tool that automates bets or interactions with the platform;
• Intentionally exploiting odds technical errors or system failures to gain an undue advantage;
• Match fixing — betting on manipulated outcomes or taking part in any scheme to fix sporting results;
• Using the platform for money laundering, including deposits and withdrawals with no genuine intent to bet;
• Sharing privileged information about sporting events to gain an advantage in betting;
• Opening an account or placing bets on behalf of third parties in exchange for compensation ("proxy betting");
• Using a VPN or other means to access the platform from jurisdictions where the service is prohibited, or to bypass applicable geographic restrictions.

Any prohibited conduct results in immediate account closure, forfeiture of bonus balance, possible retention of real balance pending investigation, and reporting to the relevant authorities where required under Brazilian law.

By the User: The User may request account closure at any time through the support channel. Once the request is submitted, any open bets are settled normally and the remaining real balance is returned via the User's preferred withdrawal method, subject to KYC verification.

By 22fff: The platform may close or suspend accounts in the following circumstances, with or without prior notice depending on the severity:

• Violation of any provision of these Terms;
• Suspected fraudulent activity or money laundering, pending investigation;
• Providing false information during registration or KYC;
• Request by the User themselves (self-exclusion);
• Addition of the User to a national self-exclusion list for bettors;
• Account inactivity for more than 24 months, with an email notice sent before closure.

If an account is closed due to suspected prohibited conduct, the real balance may be held pending the outcome of an internal investigation, which is completed within 30 days. If the investigation finds no irregularity, the full balance is returned.

A 22fff processes Users' personal data in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). The data collected is used exclusively for the purposes described in our Privacy Policy, which includes:

• Operation and maintenance of the User's account;
• Processing of deposits and withdrawals;
• Identity verification (KYC) and fraud prevention;
• Fulfillment of regulatory and legal obligations;
• Communications about promotions and platform updates, with the option to unsubscribe at any time.

As guaranteed by the LGPD, the User has the right to access, correct, delete, or port their personal data at any time. To exercise these rights, please contact our team at contato@22fff.net.

All data is transmitted and stored with SSL 256-bit encryption. We do not share data with third parties without express authorization, except when required by law or necessary for payment processing by certified partners.

A 22fff believes that entertainment is only entertainment when kept within healthy limits. To that end, the platform offers the following self-control tools, available directly in the User's account with no need to contact support:

• Deposit limit: daily, weekly, or monthly, configurable by the User.
• Loss limit: maximum loss amount permitted within a period defined by the User.
• Maximum session time: maximum duration of a gaming session, after which the system automatically ends access.
• Temporary pause: access suspension for periods of 24 hours, 7 days, 30 days, or 6 months, without account closure.
• Permanent self-exclusion: permanent account closure with no possibility of reactivation.

22fff may impose betting limits or suspend accounts that show patterns consistent with problem gambling, even without a request from the User, in compliance with responsible gambling guidelines under Brazilian regulations.

To the fullest extent permitted by Brazilian law, the 22fff is not liable for:

• Financial losses arising from bets placed by the User, as betting carries inherent risk and outcomes are uncertain;
• Temporary service interruptions caused by scheduled maintenance, third-party infrastructure failures, or force majeure events;
• Unauthorized access to the User's account resulting from negligence in safeguarding login credentials;
• Information provided by third parties regarding team performance, odds, or event results;
• Delays in deposits made via boleto bancário or TED caused by failures in the issuing banks' systems.

22fff is responsible for keeping the platform running with reasonable availability, processing deposits and withdrawals within the established timeframes, and handling personal data in accordance with the LGPD. In the event of a confirmed platform failure that causes direct loss to the User, 22fff's liability is limited to the financial amount directly affected by the failure.

A 22fff may revise these Terms and Conditions periodically to reflect regulatory, technological, or operational changes. Updates are communicated to the User as follows:

• Publication of the updated version on the platform, with the date of last revision indicated at the top of the document;
• Email notification to all users with an active account, with at least 7 days' notice before the changes take effect;
• A prominent notice displayed on the platform at login, requiring the User to confirm they have read the new version.

Continued use of the platform after the effective date of any changes constitutes acceptance of the new terms. If the User does not agree with the changes, they must close their account before the changes take effect.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, in particular:

• Law No. 14,790/2023 — Sports Betting Law;
• Law No. 13,709/2018 — General Data Protection Law (LGPD);
• Law No. 8,078/1990 — Consumer Protection Code;
• Resolutions and ordinances issued by the Secretariat of Prizes and Betting of the Ministry of Finance.

Any dispute arising from these Terms that cannot be resolved amicably through the support channel of 22fff shall be submitted to the courts of the district of São Paulo, State of São Paulo, to the exclusion of any other, however privileged it may be.

Users may contact available regulatory complaint channels in Brazil, including their state's Procon, the Consumidor.gov.br portal, and the relevant betting industry regulators, without prejudice to their right to seek resolution directly with 22fff.

Last updated: January 2026. For questions about these Terms, please contact our team by email at contato@22fff.net or via live chat on the platform.